Short-Run Handcrafted Designs Made In The Heart of It All

Refund Policy

Effective Date: January 9, 2026

At Ohio Workshop, we take pride in creating thoughtfully designed physical home goods and high quality digital plans for making your own at home. Please review our refund policy carefully before making a purchase.

Physical Products

Returns accepted within 14 days of delivery
    If you are not satisfied with a physical product, you may request a return within 14 days of delivery.
Condition of returns
    Items must be unused, unassembled, and in their original packaging to be eligible for a return.
Return shipping
    Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Refund processing
    Once your return is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days. Original shipping fees are non-refundable.
Damaged or incorrect items
    If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery with photos, and we’ll make it right.

Digital Products & Plans

All digital products are non-refundable
    Due to the nature of digital files, all sales of digital plans, downloads, and digital content are final once access is granted or files are delivered.

Please be sure to review product descriptions carefully before purchasing.

Exchanges

We do not offer direct exchanges. If eligible, you may return a physical product and place a new order.

How to Request a Return or Support

To request a return or report an issue, contact us at:

Please include:

• Your full name
• Order number
• Item(s) purchased
• Reason for the request